Support contact

Contact

Customer support identity: HoneKit Support.

Verified support mailbox: [email protected]. External send/receive QA has passed, and outgoing mail is verified as HoneKit Support <[email protected]>.

Expected response time: 2–3 business days. Support covers download/access issues, duplicate charge or delivery questions, missing or corrupted files, basic product clarification, and refund-window questions. Checkout is handled by Gumroad; the separate sample download is not published on this site yet.

Support does not include live calls, custom implementation, private consulting, legal/tax/financial/HR/compliance guidance, or handling customer records.

Please do not send passwords, API keys, legal documents, tax documents, health data, private customer exports, or confidential business data.